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UK consumers largely satisfied with comms services – Ofcom
Ofcom has published a research report claiming UK consumers are predominantly satisfied with their communications services. However, the research also found service quality still needs improvement. The...
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58% of UK mobile users would switch to provider offering free public wifi –...
Communications infrastructure specialist Arqiva has published a report claiming two thirds of UK mobile users would consider switching to a provider offering free public wifi access as part of their...
View ArticleMobile operators know they’re too slow to go OTT – survey
Mobile operators are failing to exploit the new digital content markets because they can’t adapt quickly enough, according to a study by Mobile Squared. It found that mobile operators take at least...
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Vodafone, EE customer service worst while MVNOs dominate
UK independent consumer rights organisation, Which, has said TalkTalk, Vodafone and EE fail their customers by continually providing poor customer service, while MVNOs are excelling. In two surveys...
View Article57% of global urban population still not connected to broadband
Research from the Wireless Broadband Alliance highlighted broadband connectivity is no longer a challenge reserved for rural areas, as 57% of the world’s urban population is currently unconnected....
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Financial concerns top global telecoms risk factors
A survey by accountancy firm BDO has revealed the main risk factors identified by global telecoms companies all concern finance and macroeconomics. 82% of those surveyed identified currency...
View Article85% of security teams fear they are a perceived as barrier to innovation
A recent survey from Dell demonstrates security is still seen as a hindrance to innovation as companies aim to develop a more digitally orientated proposition for the market. While 89% of the...
View ArticleInterDigital hails ground-breaking 5G study
Clever mobile technology company InterDigital has applauded the findings of a major new 5G survey that reveals 5G is expected to arrive well before 2020. Industry consensus for years has been that 2020...
View ArticleRubbish internet no longer first-world-problem
Although Internet access has long been ridiculed as a first world problem new research from Which? has shown broadband is now considered as important as running water and a dry place to sleep in the...
View ArticleEricsson says consumers want mobile data tariffs to be less rubbish
Ericsson’s ConsumerLab asked a bunch of smartphone users what they want from their operators as we move into the 5G era; here’s what they said. The findings have been condensed into six ‘calls to...
View ArticleUS consumers apparently not that bothered about 5G
As 5G is all the US telcos can talk about right now, you would be forgiven for assuming consumers are just as excited, but it appears the feelings are little more than ‘meh’. According to new research...
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UK and US consumers want 5G and they’re prepared to pay – survey
US digital BSS vendor Matrixx spoke to a bunch of mobile users on both sides of the pond to find out how much value they place on 5G. It turns out we’re surprisingly optimistic about what it promises...
View ArticleVodafone reports IoT is going A-OK
Vodafone has released its sixth annual Internet of Things Barometer report to give a temperature check on IoT progress, and its all looking pretty rosy. Looking at adoption trends across various...
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Security attitudes are improving but most don’t want to take responsibility
While there is growing momentum in the cybersecurity world this, ironically, might create a false sense of security and reality-check every now and then is always helpful. A survey from Microsoft and...
View Article100% of telcos are investigating the promise of OpenRAN – survey
With monstrous investments on the horizon, it seems the telco community is keeping a close eye on the development of OpenRAN technologies. While you always have to take survey results with a pinch of...
View ArticleNetwork outages costing enterprise customers millions
In years gone, internet downtime would have been considered a first world problem, but now it is costing enterprise organisations millions every time a digital baron period emerges. With connectivity...
View ArticleOne year on, 41% of telecoms professionals are happy with 5G
Forty-one percent of those answering a Telecoms.com survey said the new technology has either met or exceeded their expectations. Telecoms.com Intelligence recently completed an industry survey to...
View ArticleNokia reckons 5G is the future
Finnish kit vendor Nokia has done one of those grand studies that extrapolate a technology to see what its total economic impact might be. As ever the actual research was done by a specialist firm, in...
View ArticleTelecoms industry has weathered the 2020 storm – survey
The industry professionals participating in Telecoms.com’s annual industry survey have shown plenty of resilience and optimism in a year overshadowed by COVID-19. There is no denying that the...
View ArticleThe industry is largely happy with how 5G has come about
Eight out of ten telecoms professionals participating in a recent Telecoms.com survey said 5G has either met or exceeded their expectations. Titled “5G: Realities and Expectations”, the recent survey...
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